This is the official, updated reference list of the best ways to contact Staff. It will change over time, most likely, but we will strive to keep it accurately updated.
For any Harassment concerns, please email Community Member Services at: firstname.lastname@example.org
For any Safety concerns and question about weapon guidelines, please email: email@example.com
To contact our medical team, please email: firstname.lastname@example.org
If you cannot access your character sheet, please email email@example.com for help. If you are a new player, please give staff time to process your submission. For any other character sheet changes, please make a comment on the Google document itself.
Any non-character, game-related questions, please email firstname.lastname@example.org
If you have a story-related question that you absolutely NEED an answer to, you may choose to reach out to a Story Staff member directly. Keep in mind that Staff members, although they try to keep up with correspondence, are not obligated to respond to such questions… and they may simply respond with FOIG (“Find Out In Game”), for questions that should not (for story reasons) be answered outside of game.
If you are uncertain about the right Story Staff member to contact with a question, you can contact one of the Heads of the three Story Houses. These people have the most information about the subjects covered by their respective Houses.
Head of Story - Garrett Hollows
House of Mist and Shadows — Michael Strange
This House deals with Supernatural Races, Metaphysics, Magic, and Monsters
House of War — Hunter Mittelstaedt
This House deals with the Underworld, Military, and Adventures
House of the World — Crystal Boughton
This House deals with Politics, Cultures, and Religions
(If you need to contact any staff member directly, please see the Staff info page or email email@example.com)